Shipping and Returns
Shipping
Please allow 24 hours for processing online orders during the weekday. Online orders are processed between M-F from 11am-7pm and shipped via Canada post. Once your package has shipped you will receive a confirmation email and tracking information.
For destinations outside of Canada you may incur brokerage or custom fees at the destination country. Any additional charges for customs clearance are considered outside of our control. Davido Afnani is not responsible for any charges that are incurred from customs/duties.
Returns
We accept returns for exchange or store credit only. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We cannot accept returns or exchanges for any fragrance samples, due to possible product tampering conditions that may occur.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Only regular priced items may be exchanged, unfortunately sale items cannot be refunded or exchanged
To complete your return, we require a receipt or proof of purchase.
To return your product, you should mail your product to:
Davido Afnani
766 King St W. Unit 1
Toronto Ontario CA M5V 1N6
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.